Sam Brusco’s creed

(how Brusco Design & Renovation is different from other contractors)

provide you with excellent results that exceed industry standards (references provided at our first meeting)
•  by putting my clients’ interests before my own
o  I have a fiduciary responsibility to you
•  by creating well-designed, well-built rooms that are beautiful for many years,with a craftsman’s pride, thus giving you better value
•  by incorporating your home’s existing architecture into the remodel or addition
•  by dedicating myself to continuing education in the construction industry
o  by keeping up to date on the latest building code changes
o  by learning building science from expert instructors, not from Hearsay
o  by not using Trial and Error as my teacherswant you to have a smooth and pleasant renovation experience
  by realizing that this is a major investment and unfamiliar territory for you
  by listening more than others do and asking questions to understand your needs better
  by being honest rather than just telling you what you want to hear
•   by planning your project in 3D on the computer before the first hammer is swung, which also reduces time in construction and the overall timeline
•  by personally walking you through the process before the project begins
•  by having pre-planned on-site weekly meetings, so you understand what happened last week, what’s happening this week, and what will happen next week
•  by not taking on several projects at once, as many general contractors do
•  by teaching seminars for homeowners, including How to Avoid a Renovation Horror
•  by believing firmly that it is easier and less expensive to do things right the first time

dedicate myself first and foremost to the health and safety of you and anyone who enters your home, now and in the future
•  reduce your risk by having all the proper insurances – liability, workers’ comp, etc.
•  earned my license first in Massachusetts where 3 years experience and a written exam are required – there are no such requirements in Rhode Island
•  a Lead Safe Renovator/Remodeler, licensed by the Rhode Island Dept of Health
o  we keep harmful dust contained within the work area
o  as of November 2010, there were only 1544 licensees, even though it was required of tens of thousands of tradespersons and contractors in the state
•  a Certified Aging-in-Place Specialist (creating safe homes for all ages)
o  this certification was developed by the National Association of Home Builders (NAHB) with the American Association of Retired Persons (AARP)
•  a Certified Active Adult Housing Specialist (for the lifestyles of those over 50)

treat your house as your home, not my work site
•  by keeping the work area clean and organized
•  by treating your family members with respect and your pets with loving carewill impress you (and your neighbors) with our courteousness
•  by answering my phone (or returning your call, usually within 30 minutes)
•  by showing up at an appointed time (or call if I am going to be late)
•  by keeping your yard clean, free of cigarette butts and trash
•  by virtue of my college education and time spent in the software consulting industry

devise creative solutions with you to meet your criteria to solve your individual situation
•  I believe that, with a little imagination, everyone can get results they are happy with
•  oftentimes, the first idea is not the best idea
•  win-win outcomes are the rule with me, not the exception

work with the same tradespersons on a regular basis
•  I can trust them to do the right thing every time
•  many have become my personal friends; they will do things for me that they will not do for other general contractors because of our relationshipcommunicate with you by email, phone or print (your choice)
•  by speaking to you in an intelligent manner using non-technical terms
•  by using my BlackBerry smart phone to send you photos when your input is needed immediately to keep things moving

provide clear proposals and billing
•  with options and allowances that give you the power to control costs
before we begin the project
•  by providing you with written change orders with a fixed price
before any additional work is done

reduce my impact and your home’s effect on the environment wherever practicable
•  I am a Certified Green Professional and member of RI Green Building Council
•  I teach a seminar for homeowners that I call Greening Your Home

create something functional and beautiful that makes your life better
see our portfolio

demand the same of my trade professionals and employees.