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provide you with
excellent results that exceed industry standards
(references provided
at our first meeting)
• by putting my clients' interests before
my own
o I have a fiduciary responsibility
to you
• by creating well-designed, well-built rooms
that are beautiful for many years,
with a craftsman's pride, thus giving you better value
• by incorporating your home's existing architecture
into the remodel or addition
• by dedicating myself to continuing education
in the construction industry
o by keeping up to date on
the latest building code changes
o by learning building science
from expert instructors, not from Hearsay
o by not using Trial
and Error as my teachers
want you to have a smooth and pleasant renovation experience
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by realizing that this is a major investment and unfamiliar territory
for you
•
by listening more than others do and asking questions to understand
your needs better
•
by being honest rather than just telling you what you want to
hear
• by planning
your project in 3D on the computer before the first hammer is swung,
which also reduces time in construction and the overall timeline
• by personally walking you through the process
before the project begins
• by having pre-planned on-site weekly meetings,
so you understand what happened last week, what's happening this week,
and what will happen next week
• by not taking on several projects at once,
as many general contractors do
• by teaching seminars for homeowners, including
How to Avoid a Renovation Horror
• by believing firmly that it is easier and
less expensive to do things right the first time
dedicate myself first and foremost to the health and safety of
you and anyone who enters your home, now and in the future
• reduce your risk by having all
the proper insurances – liability, workers' comp, etc.
• earned my license first in Massachusetts
where 3 years experience and a written exam are required – there
are no such requirements in Rhode Island
• a Lead Safe Renovator/Remodeler, licensed
by the Rhode Island Dept of Health
o we keep harmful dust contained
within the work area
o as of November 2010, there
were only 1544 licensees, even though it was required of tens of thousands
of tradespersons and contractors in the state
• a Certified Aging-in-Place Specialist
(creating safe homes for all ages)
o this certification was developed
by the National Association of Home Builders (NAHB) with the American
Association of Retired Persons (AARP)
• a Certified Active Adult Housing Specialist
(for the lifestyles of those over 50)
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treat your house as your
home, not my work site
• by keeping the work area clean and organized
• by treating your family members with respect and your pets
with loving care
will impress you (and your neighbors) with our courteousness
• by answering my phone (or returning your
call, usually within 30 minutes)
• by showing up at an appointed time (or
call if I am going to be late)
• by keeping your yard clean, free of cigarette
butts and trash
• by virtue of my college education and time
spent in the software consulting industry
devise creative solutions with you to meet your criteria
to solve your individual situation
• I believe that, with a little imagination, everyone can get results
they are happy with
• oftentimes, the first idea is not the best idea
• win-win outcomes are the rule with me, not the exception
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work with the same tradespersons
on a regular basis
• I can trust them to do the right thing every time
• many have become my personal friends; they will do things for
me that they will not do for other general contractors because of our
relationship
communicate with you by email, phone or print (your choice)
• by speaking to you in an intelligent manner
using non-technical terms
• by using my BlackBerry smart phone to send you photos when your
input is needed immediately to keep things moving
provide clear proposals and billing
• with options and allowances that give you the power to control
costs
before we begin the project
• by providing you with written change orders with a fixed price
before any additional work is done
reduce my impact and your home's effect on the
environment wherever practicable
• I am a Certified Green Professional and member of RI Green Building
Council
• I teach a seminar for homeowners that I
call Greening Your Home
create something functional and beautiful that makes your life
better
—
see our portfolio
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